To connect multiple decoders to one Slesa, connect the Slesa to the first decoder's DMX IN. Connect the first decoder's DMX OUT to the second decoder's DMX IN. Repeat this for each decoder. Note: Please ensure that pin 2 is connected to Data -, and pin 3 is connected to Data + of the decoder.
YES. For example, the WS2188 chipset is almost identical, except for a couple details:Both are 800kHz.Both have data ‘0’ as 0.25uS high followed by 1.0uS low. UCS2903 data ‘1’ is 1.0uS high followed by 0.25uS low.WS2811 data ‘1’ is 0.6uS high followed by 0.65uS low (in theory too short a high).AAll though this does not meet the UCS2903 spec of 1.0uS to 0.25uS it is close enough to run these pixels. UCS2903 reset is greater than 24uS. WS2811 reset is greater than 50uS (old type) and greater than 280uS (new type).This should be fine as both WS2811 reset times are greater than the UCS2903.The reason not to mix WS2811’s and UCS2903’s on the same data line is that the data timing that works with both types of pixel is regenerated by a “UCS903 or WS2811” pixel of which ever type the timing becomes specific to that pixel type and unlikely to be recognized by the other.That said WS2811’s may run on UCS2903’s data but not the other way round.
You have two options to connect one Dimwheel to multiple decoders. Option one, the easier way to connect them, is to connect one Dimwheel to one decoder's DMX IN. Connect the second decoder by connecting its DMX IN to the first decoder's DMX IN. Repeat this for each decoder. The second option is to connect a separate wire from the Dimwheel to each decoder. This can be difficult depending on the number of decoders you have, and the number of wires you need to fit into one terminal.
With a mini remote, custom colors are very difficult to program, and shows are not really possible to save. With a Slesa, you can very easily program custom colors and save multiple shows that you can switch between. You can also manage multiple control zones at once with a Slesa, whereas the mini controller will only work on the zone it's synced with.
GLLS does offer mini DMX controllers, but they have limitations. A mini DMX controller can only control 40ft (12.19m) of 4 wire Vivid RGB, and 50ft (15.24m) of Vivid Pixel. We are currently researching options that can control longer lengths of fixture.
When a light fixture shorts, the power supply will turn on and off rapidly and cause a strobing effect. Listen to the power supply; if you hear a ticking, it is being overloaded due to a short in the light.
Please ensure the DMX input wires connecting the DMX controller to the DMX decoder are correct. Often, lights will show as white when the positive (+) and negative (-) wires are reversed.
HLG power supplies have a seven-year warranty.
Multiple devices can be connected to one power supply if the maximum current draw is not exceeded. The maximum current varies per HLG model.
Power supplies should not be stacked on top of each other and should be 10-15cm apart to keep proper ventilation around the power supplies.
The input voltage range for the HLG power supplies is 90VAC to 305VAC.
The power supplies can be placed in an enclosure. Its important that the temperature inside the enclosure does not exceed the maximum rated ambient temperature of the power supplies which is 90°C.
The distance between the power supply and light fixture is dependant on the length and current draw of the fixture. In theory, the fixture can be any distance away from the power supply if the AWG of the wire used is increased to prevent a voltage drop of more than 10% of the fixtures required voltage.
HLG power supplies rated for 100W or lower are Class 2 rated.
The HLG power supplies are not UL listed but they are UL Recognized components for use in hazardous (Classified) locations.
The power supplies provided do not come with a wall plug due to the variety of different outlet configurations and standards around the world.
GLLS recommends that fixtures that need to be powered from both ends be powered from the same power supply. This is recommended so that in the event of one of the power supplies failing, the fixture will not be damaged by voltage drop.
It is possible to connect multiple fixtures to one power supply as long as you have accounted for the wattage rating. We recommend using a power supply rated for 10-15% higher wattage than your draw.
You cannot RMA a power supply without first providing adequate images of the power supply being tested to our warranty department. 99% of power supplies that are returned are not damaged, but simply need to be reset.
It is possible to power our fixtures with a battery as they accept DC voltages. It is, however, difficult to find a battery the correct size for the fixture. 12V car batteries could be used with our 12V products, but a 24V battery for our more common 24V fixtures could be difficult to find.
Meanwell power supplies are not rated for wet locations. We recommend using a Nema box or similar water-tight product.
You should never tear the dimming wires out of your power supply. Instead, you can tape or cap each wire seperately. If you do not separate them when capping them off, it will set the dimming to 0% and your fixture will not light up.
The dimming wires on a power supply are the White and Blue wires.
GLLS recommends the Lutron Diva dimmer, but any 0-10V LED dimmer will work.
If your power supply isn’t diming, ensure that your dimmer is for LEDs, and that the power supply is not underloaded.
If your power supply isn't dimming correctly, check to make sure it's an LED dimmer that is 0-10V. Otherwise, it could be underloaded. The total wattage of the fixture must be within 60% of the power supply.
LED Light Boxes are dimmable using the proper controllers.
The lead time for all LED Light Boxes is between 7-10 days.
GLLS offers hard wire power supplies for LED Light Boxes intended for dimming. On non-dimming LED Light Box projects, we offer plug and play power supplies.
No - LED Light Panels do not come with mounting hardware. Clips and fasteners can be found online or in most hardware stores.
Yes, all of our fixtures are custom cut. See our spec sheets for maximum and minimum sizes.
Lumen Maintenance (L70) of the LED Light Boxes is around 50,000 hours (5.7 years at 24 hours of operation over 365 days). The SMP (Switch Mode Power supply), however, will only last between , 20,000-30,000 hours.
The positive (+) wire on a static color temperature LED Light Box will be a solid color, The negative (-) wire will be marked with dashes.
LED Light Boxes can be ordered with a custom color frame. There is a minimum order quantity, however, of 200 units. Standard LED Light Box frame colors are Silver, Black, and Ivory White.
LED Light Panels are dimmable using the proper controllers.
Our LED Light Panels do not come in a frameless option. The LED Light Panel frame is an important part of the heat dissipation of the product and extends the lifetime of your product. However, we are able to remove the frame from any side of the panel that does not have LEDs.
The lead time for all LED Light Panels is between 7-10 days.
Lumen Maintenance (L70) of the LED Light Panels is around 50,000 hours (5.7 years at 24 hours of operation over 365 days). The SMP (Switch Mode Power supply), however, will only last between , 20,000-30,000 hours.
GLLS is not able to create organic shaped LED Light Panels due to the nature of our heatsync. Depending on the scale of the project, we may be willing to invest in special engineering to create an organic shape. Contact our sales team if you want to run your project by us for consideration.
Yes, all of our fixtures are custom cut. See our spec sheets for maximum and minimum sizes.
Typically, an LED Light Panel is only partly lit when it has been damaged. Flexing the panel will damage the circuit board, causing dark or miscolored areas depending on the panel type. The damage can be hard to detect at the time of installation, but it will worsen over time. It is always important to handle an LED Light Panel with care.
LED Light Panels can be ordered with a diffusion sheet on the lighted surface, but must be requested by the client. Please note that this diffusion sheet will NOT cover or hide the frame.
The positive (+) wire on a static color temperature LED Light Panel will be a solid color, The negative (-) wire will be marked with dashes.
A closed face LED Light Panel has a slightly wider frame of 15mm, compared to an open faced panel with a frame of 8mm. An open faced panel provides more light but does come with a risk of hot spots.
Red is Common Positive (+). The White and Yellow wires are Negative (-). White controls the brightness of the cool white settings, and Yellow controls the brightness of the warm white settings.
The face of the panel (the lighted surface) has a protective film which will have the warranty sticker attached. The back of the panel has a reflective backing and you will find the model number on it.
LED Light Panels have CRI and R9 values of 90 and above.
White is Common Positive (+). The Red, Green, and Blue wires are Negative (-) connections to the Red, Green, and Blue LED channels. For DMX controllers that have Ch 1, 2, 3 (etc.), the Red is Channel 1, Green is Channel 2, and Blue is Channel 3.
Our on-site service calls are $150USD per hour.
GLLS provides full end-to-end lighting solutions. From concept to final project. We offer Renderings, Custom or modified CAD & BIM Drawings, Vector File Creation, Wiring Diagrams, Technical Drawings, Light Programming and Technical Support.
Yes. Contact your salesperson for assistance with this.
Assemblies are a service fee for installing the leads and end cap on the light and are not a physical product.
All of our solutions are custom to each client's project, therefore we do not offer price lists.
No. Duties and customs are the sole responsibility of customers. GLLS has no control over the assessment.
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We charge actual shipping costs with no overage.
Unfortunately, we do not have any way of estimating duties or customs fees.
Customers must have purchased from our company a minimum of three times before credit terms will be extended. Our products are custom made to the client's specifications and cannot be resold if the order is cancelled once production has begun.
Our US location is 1075 American Pacific Dr., Suite A, Henderson, NV & Our Canadian location is 378 Coversale Rd, Riverview, NB.
We accept Visa, MasterCard, Amex, Domestic ACH Payments and Wire Transfers as payments. (Keep in mind that without Net 30, your order will be shipped only after payment is received).
Orders ship at different times based on the shipping location. If your order is; Shipping direct from our factory: 3 to 5 weeks, Shipping from our warehouse: 2-3 days & An LED Light Box or LED Light Panel: 7-10 days.
Our systems automatically generate a tracking number once your order is shipped. Occasionally, this e-mail finds its way into your junk folder. If you are unable to find it there, don't hesitate to contact us to get your tracking number.
Our standard mounting channel is fabricated with anodized aluminum. Our self-locking mounting channel is fabricated with the same anodized aluminum, with the addition of a special stainless steel locking clip. Our 2in mounting clip version of this channel is made of the same materials, just cut to size for curved installations. Our plastic mounting channel is made of a plastic polycarbonate with UV inhibitors.
Seamless connectors are injection-molded at the time of manufacturing and are a guaranteed weather-tight seal. Snap connectors are a DIY option best for projects where the fixtures will be cut on-site. When properly installed, snap connectors are weatherproof.
The Vivid Pixel fixture will turn a solid blue when it is recieving power, but not data. Blue dots will be illuminated on the fixture when the data is connected to the signal output side instead of the signal input side.
Our flexible PCB is off-center in the lights. Because of this, 01 ends and 02 ends require differently set pins to connect properly.
Our standard color jacketed Vivid S Pantone and RAL codes are as follows: Red: Pantone - 711C RAL - RAL 3028; Green: Pantone - 3278C RAL - RAL 6024; Blue: Pantone - 2103C RAL - RAL 1012; Yellow: Pantone - 103C RAL - RAL 5000
Dynamic white fixtures are capable of being set to specific color temperatures between warm white and cool white. DMX controllers and decoders are required to operate Dynamic White fixtures.
IP 68 is the rating our fixtures have earned through rigorous testing. The 6 refers to protection against dust, and is the highest achievable number meaning our fixtures are dust-tight. The 8 refers to water ingress, and means the product is submersible up to 39in (1m) in water.
300K +/- may occur.
Constant Current circuits increase the lifespan of the LEDs. Our CC fixtures use better LEDS, and the voltage and current to the LEDs is managed better with an IC (integrated circuit) instead of a resistor. Our fixtures still require a CV power supply. CC power supplies will damage the CC fixtures.
Make sure the gauge of your V+ wire is large enough to avoid the drop. With Vivid RGB, the other 3 wires can be 1 gauge smaller than the V+.
At 77°F (25°C), the fixture will take 70,000hrs to lose 30% of its output, and 90,000hrs to lose 50%. At 122°F (50°C), the fixture will take 50,000hrs to lose 30% of its output, and 70,000hrs to lose 50%. This is based on our LM80 report and our UL Listing report.
Because of the requirements for lead wires, fixtures can be made no smaller than 3 cutting units.
LED Neon Flex has an IP rating of 68. This means our fixtures can be submerged up to 39in (1m) for 40 minutes. If the ends of your fixture are kept out of the water, the fixture can be safely installed submerged up to 39in (1m) of water. Due to the pressure of the water, the fixture should not be installed deeper without some form of casing to protect the fixture from the pressure. We have a specialty Aqua Wave product that is fully submersible. (Link to aqua neon)
The red wire is your voltage in wire, the other two are warm white and cool white. When connecting to a controller, connect your red wire to V+, and the other two to channel 1 and 2.
Anvil cutters are required for straight, clean cuts in the field.
No, our fixtures are ribbon lights, with a flexible circuit board inside, not wires.
You will need to connect the 3 wire side of your fixture to the decoder, and the 2 wire side to power.
The new Constant Current IC sees this problem under 19V. The first 3 LEDs are receiving more current than the last 3, causing an uneven dim.
Yes, if you have purchased Snap Connector leads. Be sure to cut your fixture straight, directly along the cutting line, and correctly assemble the connectors. Note that if you choose to cut your lengths in the field rather than ordering pre-cut lengths, it will void your warranty for water ingression. The limited warranty will still apply to other warranty issues with the fixture not related to cutting. (link warranty document)
There is no minimum order quantity on stock orders. For Seamless lead orders, the minimum order quantity is 65.62 feet (20m). For color jacketed orders, the minimum order quantity is 656.17 feet (200m).
If the unlit unit is at an end, the fixture is either assembled incorrectly or not cut directly on the cutting unit. If the unlit cutting unit is in the middle of the run, it could be that the light was twisted or the bending diameter wasn't respected and the circuit board became damaged.
Round on an LED Neon Flex quote indicates the profile of the light. It has a rounded top instead of a flat top.
This could be caused by connection problems, or shorts along the fixture. Try connecting the fixture directly to power to see if the issue could be the decoder, and check for resistance (link blog post) along the circuit board.
This determines the side of the fixture the lead will be mounted on. It is mainly important in Seamless side exit leads. (link to 01 and 02 blog)